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OCR: their councillors meet more once a year - once a fortnight is the norm Nevertheless, most observers regard con- tract cities as a financial success. Per capita cricket team. The spending for basic city services by contract provoked in South Afri with annexation soon followed the Lake- and UK local authorities. These cities is less than half the level of their recent psychological as ke Lake- wood lead. In 1957 the California Contract full-service counterparts. Yet crime rates the fast bowler Devon I were at Cities Association was established and by iplete versus partial and multiple are low and quality of life is at least as good by tour manager Raym 1970 there were 32 contract cities. Today 116 ting. UK local authorities often con- ct : as in service cities. zingworth and coach act city in of California's nearly 500 cities are contractr an entire service with one supplier This explains why an increasing number Lever raises motivation e between cities. A new form of local government hact cities regularly contract out either of full-service cities now take contracting which are relevant to m ents. Lake- been created, known as the "Lakewoo a function, reta ining some in-house seriously. The contract city model also business managers. ged city but This weekend it was ty for its ser- Plan". The Lakewood Plan has changed owoplier. This is be enables small communities to control their services without losing the economies of early to tell whether od contracted time. Contract cities . langer contragainst the dang scale of large organisations Illingworth's earlier co public works, ity or they conti fessional ser- exclusivity with the county, but also witly supplier. variety of suppliers, from the private cibility. Lakew act with more than This point should have informed the cut. that Malcolm had been .s a test bowler, an established to services with voluntary sectors as well as the cou be more flexible cause they want to rent reorganisation of UK local governrupa- fbe that he was a front in cricketing terms apal le services. Some have also set up in-house services. For example, Some have also set up in-house services. For example, voluntary sectors as well as the cou be more flexible Unfortunately, the government's preécially his pace, had provoked a ood-style contr won was needed return to form fo able to estab- than their UK with structures, ether the two-tier strucfre should West Indian born Englar viders. Lakewood uses city staff it is usually po t did not have trimming, parking covany is taking for thout Ronne nd a contract w ges ced by a system of units y authorities. While sceptical of what called a "dinosaur" lead that normally financial and perse proach, offering Samar 1 of 1 culture, however, manag the early years employs around 1960 play games competition fox parating structure from the way ser- lack Sea .ouMashhad they may have missed experts were careful not "Tabriz TEHRAN . Herst tns with three staff: an resident populatie!", PCS against ossible to terminy we provic ed dismiss the "Illytollah's Ankara TURKEY Eştanan to make local government A David Whittaker, form LARGHANIY d a secretary. There are fully BT. Charges otice. SYRIA IRAQ IRAN ARGUANT gang. osanct d out are trinity local. England hockey player CYPR us 7 Baghdad® eas threatened between contractine dy basis will sitate Sea LEBANON ISRAEL KUWAIT a P AKIS senior consultant with Great Britain coach who Mediteranean for consolies, ORDAN NEUTRAL ZONE BAHRAIN GQATAR Herman - -- Tripoli CAIRO Muscat kilobits per seco Performance Consultan chmark in I real-time gay London. He spent 1994- TUNISIA Banghazi Medina SAUDI ETURATES Riyadh & 30 data sent are in Los Angeles, and the Olympic athlete Dav char ing Su-PERIA A Red RABIA Hemery and racing drire 20 IBY EGY PT Mecca The e-mail and ( & book on contractiny nos. John Whitmore, says th Libya _Desert Sea PEOPLE'S o fees. AL-Khartum sun's DEM. REP 1 how much households OF YEMEN negotiati Aden SUOUTRA SOCOTRA ular that ( surprise for him has be (PDR of Yem ) the 'S ai, penalising them, are public nature of #teracti rather than one designed to protect to inclu ER RICA N Arabian Se ahely to take the ulti- DJIBOUTI uses Of beure distant central housing ey cerica are times dole when stro allowed care SUD ex if necessary than 30 between port the interests of departments. he Fort-Lamy) pain of this yhtiging CHAD ice a Malaka Malakal Adis Abeba/ fatLler words are spo fn, but the AL ent The change in managerial struc- local governmr ETHIOPIA 60 -es- directors. question as whener the M LA 14 ture was implemented last year. CENTRAIS Juba ment. aber All the Comparative data have performer is nady to hear ARRICAN strong message." ny According to Jeremy Fraser, the REPUBLIC-HA UGANDA Mogadishu SEYCHELJ Devolution of been made putidly available. Sport and business atp banguie Aketi. Kampali 40% Victoria the council's leader: "We had to balance Kişangani KEN The council hasalso used other Identical in that both requ CAMEROON most dramatic 0 Yaougas Nairobi nei- the budget and decide quality came humans tofive high qual end before protecting staff. That meant housing departn Mombasa more orthodo measures to improve Mwanza INDIAN vices. It voluntarily but its reve- the issues BURUNDI Mbandaka RWANDA NIA we had to break up the managerial divided into 1946º performances: PANZA the time fr ZAIRE Dar-es-Salaam s services to corresive tender same whether CONGO offices, with" Brazzavilleć Kinshasa Mtwara Diégo- Suarez , a short one (as Ifa sport) O ults. COMOROS system, which was based upon ser- Kananga 293. While the contract stayed in vice delivery. It looked at depart- forums (for example in developin CABINDA (Angola) must Luanda' Likasi Majunga MASCARENE after the bid, the service was associ amatave ISLANDS UE part- ments. It didn't look at clients BIOMjeu Quo buc ormed into a separate group successful salesman). T proves O L A Louis. Sport s a particularly -- while werolle you og spends. ZAMB A IN G ment Lusaka® Saint-Denis se ,MAURITIUS against contractors. We had to the runcil which had to metaphor these days, adc Lobito Antananarivo M Mozambique Menongue Channel le the "right O Jor ajq. Salisbury set targets. empower a lot of middle managers a Beira hier omponur miject rent arrests sit ese reforms is the Whittaker, because moti CLIFsumeb ZIMBA WE MADAGASCAR| REUNION tempt lot further down the line." inhambane Stres Apro centive to fi aun cular performance is typically "intrinsic". ge Suphin ¿ ims as popular as a tract The resulting changes, imple- They 12 and mission's perfor today's "downsized" bus aed, role-playing gars ervice mented with cross-party support after the last local elections, savings dir in game, Gemstone thwark is climate when companies S removed a quarter of the senior as they are allowed to keep half ! LE OS man. publicity longer able to hold out t or'es. Simutronic any funds they raise beyond the rene players and happy 's refrain- promise of rich rwards ies; management structure and halved targets to put towards long-ter IM en its this h Daims. As III, is st he com- already agic. The rapid promotion -the c. tion to the number of chief officers, from 10 arrears collection. The borougelse ve ing fro shoot-outs "extrinsic" motivators aff and ndod 1 to five, saving about £1m from the the bor- director of housing's job is merely hest evic- -sanci hority" .ale in Lone 1 Fraser s& 1980s - managers need m gra annual pay-roll - a benefit which to provide the monitoring and set Coomber, local tenants' associa- dever According to point is to ithess other ways to bring ou tribute in their staff. Hence ps to being a chief exec emphasis on encour personal developme mig to make peo it themselves. lavid Moore, m ecam. wh rector of The Re security guards and the London Partnership, a Lo Ambulalle Service talked about in a company's interest consultancy, beli their work seem empowerment is watched theg wardrobes. As I stamp on any such expressinu With this channel but he concedes their uniforms tell us about how creativity. blocked, employees would be freto rigid approach" ght and fåade them stand up deploy their creative taents more necessary at sor company's evol profitably. think there is way. The drive usually exter of s